Warranty Information

At NuryadiTools.com, we are committed to providing genuine, high-quality products supported by clear and transparent warranty policies. Most products sold on our website are supplied through authorized manufacturers or official distributors and include applicable manufacturer warranty coverage unless otherwise stated.

This page outlines our general warranty policy and claim procedures. Specific warranty terms may vary depending on the product and brand and are described on individual product pages.

Manufacturer Warranty Coverage

Most products available on NuryadiTools.com include a manufacturer’s warranty that protects against defects in materials or workmanship when used under normal operating conditions. Warranty coverage and duration may vary depending on:

  • Product type, brand, and model
  • Intended use of the product (Professional vs. Hobbyist)
  • Specific manufacturer terms and conditions

Examples of covered products include power tools, air tools, compressors, machine tools, workshop machinery, and industrial accessories.

What Is Covered

Manufacturer warranties generally cover issues such as:

  • Manufacturing defects and assembly errors
  • Faulty components under normal operating conditions
  • Defects related to factory materials

All warranty claims are subject to inspection and approval by the manufacturer or an authorized service center.

What Is Not Covered

Warranty coverage typically does not include:

  • Normal wear and tear from regular use
  • Improper installation or incorrect operation
  • Unauthorized modifications or repairs
  • Damage caused by accidents, misuse, or negligence
  • Corrosion or environmental exposure
  • Consumable parts unless specifically stated

Warranty Claim Procedure

If you believe your product qualifies for warranty service, please follow these steps:

  1. Contact Support: Email our team and provide your proof of purchase.
  2. Product Details: Provide the product serial number and a clear description of the issue.
  3. Inspection: Our team will guide you through the warranty inspection or service process.

In some cases, customers may be required to work directly with the manufacturer’s authorized service center depending on the brand policy.

Warranty Service and Shipping

Warranty service may require the product to be inspected at an authorized service center. Please note:

  • Customers may be responsible for shipping costs to the service center.
  • Transportation costs vary depending on manufacturer policy and location.
  • Repair timelines depend on manufacturer approval and parts availability.

Need Help?

If you have questions regarding warranty coverage for a specific product, please contact our support team before placing your order. We are happy to assist you.

  • Email: sales@nuryaditools.com
  • Phone: +62-822-9577-4109
  • Business Hours: Monday – Sunday, 08:00 – 22:00 (GMT+7)

Business Information

Business Name: Nuryadi Tools
Business Address: Jl. Industri Cimareme I, Cipeundeuy, Kec. Padalarang, Kabupaten Bandung Barat, Jawa Barat 40553, Indonesia
Phone: +62-822-9577-4109
Email: sales@nuryaditools.com
Store Hours: Monday – Sunday, 08:00 – 22:00 (GMT+7)